Volunteers manning the FF Emergency Mobile work for 2-week stints every couple of months then pass the phone to the next person on the Roster. We turn the phone on in the morning around 9 am and then it's turned off around 7 pm, or whenever we've had enough for the day. We have a fairly concise "Procedures" document that lays out how to handle most of the calls. There are always other FF volunteers around to call for info and support. For further information on how you can become a member of our team call 050-5822916.